Operational Support for the Water Industry

Hops Water works alongside plant operators, councils and industry to support reliable treatment operations, from process troubleshooting and commissioning support to compliance and SCADA support, within the site operator’s own control systems, across Australia.

Hops Water operates in accordance with applicable licensing, regulatory, safety and client requirements. Servicing all of Australia ABN 16 701 562 718
Plant overviewIllustrative data
Filtered water turbidity0.11NTUIn range
Free chlorine residual0.81mg/LIn range
Treated water pH7.45In range
Aeration dissolved oxygen2.1mg/LIn range
10+years across Australia and Ireland
30+treatment plants worked on
2021Hops Water established, now Perth based

How we work

We work within the site operator’s permit, change management and sign-off systems. The licensed operator retains operational control of, and regulatory responsibility for, the facility.

Industry experience

11 sectors, one standard

  • Municipal
  • Mining & resources
  • Pharmaceutical
  • Hospitals
  • Food, beverage & dairy
  • Brewing & distilling
  • Manufacturing & engineering
  • Desalination
  • Water reuse
  • Defence & government
  • Commercial & private utilities

Core services

Operational support for treatment plant performance

Our approach combines practical plant experience with technical expertise to support reliable plant operation.

Trade waste optimisation support

Reviewing trade waste management and supporting the site on cost and compliance options

Biological process recovery support

Diagnosing upset biological processes and supporting recovery in MBR, SBR and BNR systems

Treatment performance support

Working alongside operators on underperforming unit processes to support consistency, capacity and effluent quality

Commissioning support

Hands-on support through commissioning of new and upgraded drinking water and wastewater treatment infrastructure

SCADA & automation support

Reviewing control system performance and supporting the site operator, within their change control, including Citect (AVEVA Plant SCADA) and Siemens WinCC

Chemical & energy optimisation support

Identifying opportunities to reduce chemical dosing and energy use

Asset risk assessment

Assessing operational assets for risk, condition and criticality

Regulatory compliance support

Helping operators stay ahead of licence conditions and regulatory obligations

We also support clients with

  • Operational and relief operator support
  • Technical consultancy
  • Project and contractor coordination support
  • Asset management & criticality reviews
  • Preventative maintenance development
  • Operational readiness reviews
  • Technical documentation & reporting
  • Procurement & technical equipment support

Not sure which service fits? Tell us what the plant is doing.

Talk to us about your plant

Process capability

Experience across the whole treatment process

Pick a stream, then select any stage to see what we review, the key parameters and the common issues we help with.

Wastewater · Stage 01 of 06

Inlet works

Screening and grit removal protect every process downstream.

What we review

  • Screen and screenings handling performance
  • Grit removal and washing
  • Inflow measurement and flow splitting
  • Odour and H2S control

Key parameters

InflowScreen levelH2S

Common issues

Rag carry-overScreen blindingGrit build-up
Drinking water · Stage 01 of 06

Raw water intake

Source water from dams, rivers or bores sets the treatment challenge.

What we review

  • Raw water quality trends and events
  • Intake screening and pumping
  • Algae, iron and manganese risks

Key parameters

TurbidityColourIron & manganeseAlgae

Common issues

Storm eventsAlgal bloomsDissolved metals
Desalination · Stage 01 of 05

Intake

Seawater or brackish bore water, with seasonal and biological swings.

What we review

  • Intake screening and pumping
  • Biofouling control
  • Salinity and temperature trends

Key parameters

ConductivityTemperatureTurbidity

Common issues

BiofoulingAlgal eventsSeasonal changes

Select any stage, or let the guided tour run.Tap any stage to see the detail.

Discuss your process

Sectors

Industries we support

Experience across a wide range of industries, through Hops Water and previous operational roles. Hover over or tap a sector to see the challenges we typically help with.

Municipal

Drinking water and wastewater treatment for councils and water utilities.

Typical challenges

Municipal: typical challenges

  • Ageing assets and tight budgets
  • Licence and ADWG compliance
  • Operator coverage and succession

How we help: Relief operator support, process reviews and compliance support.

Mining & resources

Water and wastewater operations at remote mining and resources sites.

Typical challenges

Mining & resources: typical challenges

  • Camp populations that swing plant loads
  • Potable water verification in remote locations
  • FIFO rosters and limited on-site expertise

How we help: Remote support backed by site visits when it counts.

Pharmaceutical

High-compliance water systems where process control and documentation matter.

Typical challenges

Pharmaceutical: typical challenges

  • Tight process control and documentation
  • High-strength, variable process waste
  • Audit-ready records

How we help: Procedures, performance reviews and clear reporting.

Hospitals

Water and wastewater support for critical healthcare facilities.

Typical challenges

Hospitals: typical challenges

  • Continuity of critical water supply
  • Reliable disinfection and chemical dosing
  • Trade waste from kitchens, laundries and clinical areas

How we help: Treatment, disinfection and trade waste support from hands-on plant experience.

Food, beverage & dairy

Trade waste, treatment and discharge support for food, beverage and dairy processing.

Typical challenges

Food, beverage & dairy: typical challenges

  • High BOD, FOG and variable loads
  • CIP chemicals swinging pH
  • HACCP obligations and trade waste limits

How we help: HACCP-aware operational, pretreatment and trade waste compliance support.

Brewing & distilling

Trade waste and treatment support for breweries and distilleries.

Typical challenges

Brewing & distilling: typical challenges

  • High-strength, variable-pH effluent
  • Batch discharges and shock loads
  • Rising trade waste charges

How we help: Load balancing, pretreatment and trade waste cost reviews.

Manufacturing & engineering

Process water, wastewater and treatment system support for industrial manufacturing and engineering.

Typical challenges

Manufacturing & engineering: typical challenges

  • Consistent process water quality
  • Trade waste and chemical handling
  • Commissioning new treatment systems

How we help: Commissioning support and practical operating procedures.

Desalination

Reverse osmosis desalination operations, performance and compliance.

Typical challenges

Desalination: typical challenges

  • Membrane fouling and scaling
  • Energy and chemical costs
  • Remineralisation and boron

How we help: RO performance reviews and CIP optimisation support.

Water reuse

Recycled water and reuse schemes, from treatment to verification monitoring.

Typical challenges

Water reuse: typical challenges

  • Pathogen log reduction targets
  • Verification monitoring
  • Storage water quality

How we help: Operational and monitoring support aligned with the Australian Guidelines for Water Recycling.

Defence & government

Operational and technical support for government and defence-related water infrastructure.

Typical challenges

Defence & government: typical challenges

  • Site access and security requirements
  • Procurement and documentation standards
  • Resilience of critical supply

How we help: Documented, compliant support that fits government processes.

Commercial & private utilities

Support for privately operated treatment and distribution networks.

Typical challenges

Commercial & private utilities: typical challenges

  • Licence obligations with lean teams
  • Asset renewal planning
  • Reliable supply to customers

How we help: Operational support, asset reviews and support with compliance reporting.

Sector not listed?

Tell us about your site and what the plant is doing, and we’ll let you know how we can support it.

Talk to us

How we work

A practical approach, from first visit to final report

Straightforward engagement, whether it’s a single site visit or ongoing operational support.

1

Understand the plant

We start on site, reviewing process data, control philosophy and operating history before recommending anything.

2

Diagnose the real issue

Operational problems often have a root cause upstream of the symptom. We trace it before recommending any changes.

3

Work alongside your team

Recommendations are handed to operators, not just management, so they can be put into practice day to day.

4

Close the loop

We support the site team with documentation and reporting once the site has put changes in place.

Ways to engage

Site attendance

Available for on-site troubleshooting, reviews and commissioning support, anywhere across Australia.

Remote & SCADA support

Remote SCADA review and phone or online support, by arrangement, for teams that need a technical second opinion.

Regional & remote sites

Experience working across regional and remote locations, including mining and resources sites.

A quote before we start

Every engagement starts with a clear scope and quotation, agreed before any work starts.

Why Hops Water

Practical experience. Technical capability. Hands-on operational support.

WA owned & operated

Locally based and working with clients across Australia.

Genuine plant experience

Over a decade of hands-on work in drinking water, wastewater and desalination plants, not just advising on them.

Safety & compliance first

Work carried out under your site’s inductions, permits and safe systems of work. Credentials pack on request.

Independent advice

No equipment or chemical supply ties. Recommendations are about what’s right for your plant.

Got a plant issue that can’t wait?Short-notice operational support, within a scope agreed before attendance.

Leadership & expertise

Led by hands-on plant experience, not just theory

Hops Water is led by Kenneth Hanrahan, Managing Consultant, with more than 10 years of hands-on water and wastewater experience across Australia and Ireland, covering municipal, industrial and resources sites.

Built for operatorsPractical, plant-specific advice your team can review and apply, not a report for the shelf.
Plant floor to control roomExperienced with Citect (AVEVA Plant SCADA) and Siemens WinCC, supporting process monitoring, alarm review and optimisation within the site operator’s control systems and change control.
Safety focusedWorking to your site and client requirements, from inductions and permits to safe systems of work.
Every levelof plant operations experience, from the plant floor to site leadership
4 streamsdrinking water, wastewater, desalination and water reuse
11 industriesof hands-on experience across municipal, industrial and resources sites
On-site + remotesupport for plants Australia-wide

Hands-on experience across

Treatment systemsMBR & SBR, potable water, desalination and reuse, industrial and municipal plants
Process controlSCADA and HMI platforms, process monitoring and automation support
Distribution & storagePump stations, reservoirs, tanks and reticulation networks
Work under permitWork in high-risk plant areas, carried out under the site’s permit systems. Credentials pack on request.

Contact

Get in touch

Whether it’s a struggling process, an upcoming commissioning or ongoing operational support, start a conversation with Hops Water.

Perth
Perth basedOn-site and remote support, Australia-wide

Tell us about your site

Pick a topic, then call or email with a short outline of the site, the process and what’s happening. We’ll come back to you with next steps and a clear scope.